Clover Sport Manager's Premium module allows you to create and manage your Suite Bookings and Pre-Orders for every Event.
Creating a Booking
Click on the pencil next to the Event name to filter Bookings by Event.
Click the Create button to create a booking for the selected event. (Bookings can also be created by clicking on a Suite's Available Status)
General Information
Start filling out the General Information:
- Suite - Suite for this booking
- Suite Account - Account making the booking (How to create a suite account)
- Primary Contact - Primary contact for the suite account
- Host - Host for this booking
- Employee - Employee assigned to the booking
Important Note about Primary Contact and Host fields: The email associated to the host and primary contact assigned to the booking are the 2 emails that will have access to log into online customer portal for that booking.
Once filled in click Save.
Order Settings
Once General Information is saved the Order Settings and Pre-Order sections will become visible.
Order Settings for this Booking:
- Surcharges - Any surcharges applied to orders related to this booking
- Gratuity - Any Gratuity applied to orders related to this booking
- Menus - Available menus for this suite
- Notes - Notes about this booking
How Order Settings Are Applied:
Location Settings are the default configuration and will be applied unless overridden by Account Settings, which can then be overridden by Booking Settings.
This means if you have a suite account that requires a specific menu or gratuity, it will override what normally appears in the location being used. Additionally, if a specific booking has a surcharge unique to it, that surcharge will apply for only that booking.
These settings should be assigned before pre-order conversion in order to successfully apply to a suites order.
Pre-Order
Click on Create Pre-Order to display the available menus items and any already ordered items.
Bulk Booking
Click Create > Bulk Bookings to book a suite account for multiple events. Once created each booking can be edited under the corresponding event. After adding the desired events click Book Events.