Digital receipts and pickup notifications allow your business to control the food pickup experience. Enabling this feature will allow you to offer a low touch experience by letting customers know when they can pick up their orders. This article will explain what happens when you enable this feature and how to customize your pickup notifications to meet your business's needs.
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Enabling digital receipts and pickup notifications will allow you to let your guest know when their orders are ready. When an order is ready, you can send customers an automatic SMS (Short Message Service). This feature will require a Station or Flex to run Expeditor mode to send customers their pickup messages. Continue reading to learn how to enable and customize the Pickup notification.
How to Enable Digital Receipts and Pickup Notifications
To enable a Location for Digital Receipts and pickup notifications navigate to POS Manager > Locations in Bypass Manager.
Click on the location you want to edit. In this example, we will be editing the Scooters location. Scroll down to the Receipt and Fulfillment Settings section and check the box to Enable digital receipts and pickup notifications.
Here you can customize the pickup instructions that all orders this register will receive. In the above example, typing "Please pick up your order to the left side of the Scooters stand in the next 10 minutes" will show after the Pickup Instructions in the text message.