In Bypass Manager, you can write off outstanding Open balances to correct amounts that you can't collect on. In this guide, you will discover how to write off open orders in Bypass Manager.
Writing off an order CANNOT BE UNDONE. Write off orders with caution.
Table of Contents
Writing Off an Open Order
On the Orders page, you can click on any Open order to get more information on it. To learn more about navigating the orders page, you can click here.
When looking at the order details, you can click the Actions button to either Void the order or Write Off the order.
To write of the order, click Close Order with Write Off Payment button from the drop-down.
The order will move to a Closed state and will show a Write Off as one of the Payments.
Reporting On Write-Offs
Orders that are Opened or Failed will not show up in your Total or Net Sales. To see any Open or Failed Orders you can navigate to the Order Not Included in Sales report. If you want an order included in the sales report, you can write off an order to close it.
Warning: Writing off an order CANNOT BE UNDONE. Write off orders cautiously.