Mar 8, 2018•Knowledge
Access Point of Sale Training
(Comprehensive Index Page)
Step by Step Instructions
|The green/orange switch next to the word Online will tell you if the computer has network connection.
If the terminal loses internet connection, orders can still be completed in ‘Offline Mode’.
The number in the red circle next to the word Orders will tell you how many orders were completed offline.
|You cannot log out of the terminal if you still have offline orders. The error message will take you to the offline order screen by
If your network goes down, then comes back up, it is best practice to sync the offline orders immediately. Be aware that if
the terminal is not connected online, a credit card could be declined and the employee will not be notified until the sync happens.
|From the Register Screen, navigate to the Home Screen then the Orders Screen: